Effective Date: July 10, 2026
Welcome to BigPay. These Terms & Conditions govern your access to and use of the BigPay mobile application, website, and related services. By using our services, you agree to these Terms & Conditions.
1. Eligibility
You must be at least 18 years old or have the permission of a parent or legal guardian where permitted by applicable law to use BigPay.
2. User Account
- You are responsible for maintaining the confidentiality of your login credentials.
- You are responsible for all activities carried out using your account.
- You must provide accurate and complete information during registration.
- We reserve the right to suspend or terminate accounts that violate these terms.
3. Services
BigPay provides services including:
- Online Shopping
- Mobile Recharge
- DTH Recharge
- Utility Bill Payments
- Order Management
Service availability may vary depending on your location and third-party service providers.
4. Payments
- Payments are processed through secure third-party payment gateways.
- You agree to provide valid payment information.
- BigPay is not responsible for delays caused by banks, payment gateways, or service providers.
5. Orders
- Orders are subject to acceptance and product availability.
- We reserve the right to cancel or refuse any order for security, pricing, or operational reasons.
- If an order is cancelled after payment, an eligible refund will be processed according to our Refund Policy.
6. Recharge & Bill Payments
- Please verify all details before confirming a recharge or bill payment.
- BigPay is not responsible for losses resulting from incorrect mobile numbers, account numbers, or customer-provided information.
- Successfully processed recharge transactions generally cannot be cancelled.
7. User Responsibilities
You agree not to:
- Use the app for illegal or fraudulent purposes.
- Attempt unauthorized access to our systems.
- Disrupt or interfere with the operation of the services.
- Upload malicious software or harmful content.
8. Privacy
Your use of BigPay is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
9. Intellectual Property
All trademarks, logos, graphics, content, software, and other materials available through BigPay are owned by or licensed to BigPay and are protected by applicable intellectual property laws.
10. Limitation of Liability
To the maximum extent permitted by law, BigPay shall not be liable for indirect, incidental, special, or consequential damages arising from your use of the application or services.
11. Account Suspension
We reserve the right to suspend or terminate accounts that violate these Terms & Conditions, engage in fraudulent activities, or misuse our services.
12. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with the updated effective date.
13. Contact Us
BigPay
Website:
https://bigpay.shop
Email:
support@bigpay.shop